A. ArcGIS Desktop is fully supported on 64-bit Windows at 9.2 Service Pack 3 and beyond. While ArcGIS is a 32-bit application, it has been tested and certified on the 64-bit versions of Windows. We have no immediate plans to release a native 64-bit version of ArcGIS Desktop, although we will continue to research this possibility. At ArcGIS 9.2, we released 64-bit versions of the ArcSDE component of ArcGIS Server for some UNIX platforms. At 9.3, we will also release a native 64-bit version of ArcSDE technology for Windows and Linux.

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Q. Will ArcGIS 9.3 support Visual Studio 2008 and Visual Studio 6.0?

A. ArcGIS 9.3 will support Visual Studio 2008 in ArcGIS Desktop, ArcGIS Engine, and ArcGIS Server for customisation and development. In addition, ArcGIS 9.3 will continue to support Visual Studio 2005. ArcGIS 9.3 will still have the Visual Basic (VB) 6 Software Developer Kit (SDK) for ArcGIS Engine and ArcGIS Desktop, but it will be the last release that will support VB 6. ArcGIS Server 9.3 will support .NET 3.5.

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Q. Will ArcGIS 9.3 support Visual C++ 6.0?

A. ArcGIS 9.3 will not support Visual C++ 6.0. In fact, ArcGIS 9.1 was the last release that supported it. However, if you want to do COM Visual C++ development at ArcGIS 9.2 and 9.3, ESRI will support that language via Visual Studio 2005 (not Visual Studio 6).

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Q. Will Visual Basic for Applications (VBA) interface and functionality be available in 9.3?

A. VBA will continue to be fully supported in ArcGIS 9.3, and there are no plans to retire VBA support in the near future. However, we do not recommend VBA for extensive application development or customisation, and users should employ Visual Studio and ArcObjects to do more complex development.

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Q. What operating systems will be supported for ArcGIS Server 9.3?

A. ArcGIS Server 9.3 will support the following operating systems:

Red Hat Enterprise Linux AS/ES 4.0 Update 2
SUSE Linux Enterprise Server 10
Sun Solaris 10 (SPARC)
Sun Solaris 9 (SPARC)
Windows 2000 SP4 Server, Advanced Server, and Datacenter
Windows 2003 SP2 Server Standard, Enterprise, and Datacenter
Windows 2003 SP2 (64-bit) Server Standard, Enterprise, and Datacenter
Windows Vista SP1 Ultimate, Enterprise, and Business
Windows XP SP2 Professional Edition

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Q. To what extent will KML support be provided?

A. KML Support in ArcGIS Desktop
The ability to export maps and layers to KML files is now built into ArcGIS Desktop 9.3 for all users at all license levels using the Layer To KML and Map To KML tools in ArcToolbox. Previously, these tools were only available with the 3D Analyst extension.

Using the new HTML pop-up functionality in ArcMap, you can specify pop-ups for KML features containing attributes, URLs, or formatted Web content. The ability to define HTML pop-ups can also be found in ArcGlobe and ArcScene at 9.3.

You can put the KML files you create with these tools onto the Internet so they can be accessed in applications like ArcGIS Explorer and Google Earth. You can also load your KML files into Web maps like Google Maps (via the My Maps tab) and Microsoft Virtual Earth (via the Collections menu). This functionality provides new ways for you to share maps and data with others and tell your geographic story.

KML can be accessed directly in ArcGlobe or in the free ArcGIS Explorer 3D client. ArcMap users can add KML into their maps by accessing their content as GIS features using the ArcGIS Data Interoperability extension. A number of third-party scripts and tools for ArcGIS Desktop have also been created for importing and exporting KML files.

KML Support in ArcGIS Server
Support for serving GIS data in KML format is greatly improved in ArcGIS Server at 9.3.

Authoring KML-Enabled Services
ArcGIS 9.3 introduces several new features that allow you to control how your map services display in KML client applications. The KML Description for a feature is now based on the HTML pop-up configured for the feature layer in ArcMap. Point features are no longer automatically labeled. Additionally, you can now control the label size and color by defining these properties in ArcMap. Any legends authored in the layout view of ArcMap will be exported for network links authored in Manager and the Generate KML option in Services Directory. Legends authored in ArcMap can be viewed in KML clients like Google Earth.

Publishing KML-Enabled Services
At 9.3, ArcGIS Server support for KML has been greatly enhanced and is now enabled by default when you publish a map service, geocode service, or geoprocessing service. Additionally, queries against map services can be returned as KML, for example, finding all cities in a layer with a population greater than one million. Geocoding and geoprocessing services can now return their results as KML. Map and image services can display in KML client applications. Map and image services can also return their footprint (the centerpoint of the extent of the data) as KML. The 9.2 URL for the KML capability (KMLServer) continues to be supported for backward compatibility.

Consuming KML Services
At 9.2, if you wanted to deliver your map services to people using Google Earth, you used Server Manager to author a KML network link that you could then send out to them. Upon opening the network link, the map service would then display over the globe in Google Earth. Now at 9.3, map and image services automatically generate a network link that can be accessed via a URL. At 9.3, ArcGIS Server can provide a direct URL to a KMZ file representation of a particular service or output from a service. This allows you to share your services by simply sharing the URL with them. For example, you might send the URL in an e-mail or incorporate it on a Web page so that when a user clicks a link, ArcGIS Server returns a KMZ file that can be opened directly in an application like Google Earth. This functionality is supported by the new ArcGIS Server REST API so it can be accessed by Web applications and mashups.

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Q. Is Crystal Reports included in ArcGIS Desktop 9.3?

A. ArcGIS Desktop 9.3 will ship with a 30-day evaluation copy of Crystal Reports 2008 (developed and sold by Business Objects). However, a full version of Crystal Reports will not be included. Also, at 9.3, ArcGIS Desktop continues to provide the ability to create simple reports based on attributes from layers.
Customers who have ArcGIS Desktop 9.1 or 9.2, which included Crystal Reports XI, can continue to use Crystal Reports XI with ArcGIS 9.3 Desktop.

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Q. Will ArcGIS 9.3 require a new licence file or registration number?

A. All ArcGIS 9.3 Server and Single Use licences will require a new registration number. ArcGIS 9.3 Desktop Concurrent software will continue to run using the existing v9.x licence file. However, a new version of the licence manager software (FLEXnet Publisher 11.4) will need to be installed. The new licence manager software is included on the ArcGIS 9.3 installation disks.

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Q. Do I require a new registration number for EDN?

A. No, a new serial number is not required, but you will need to request a new authorisation file from the ESRI Inc. website.

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Q. Do I receive a separate disk for ArcGIS Desktop Extensions?

A. No, ArcGIS extensions are included in the ArcView disk and the ArcGIS Desktop disk.

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Q. Do I require a new Licence Manager to run my ArcGIS Desktop Concurrent licences on 9.3?

A. Yes. ESRI have updated their licencing software to FLEXnet 11.4. 9.3 will not work with the Licence Manager from previous versions.

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Q. Do I need to uninstall previous versions of software before installing 9.3?

A. Yes. All previous versions must be uninstalled including third party add ons. Third party add ons must be uninstalled first.

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Q. Do I need to upgrade my licence files to run the new version of the Licence Manager?

A. No. FLEXnet 11.4 will accept your existing .efl9 files.

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Q. Can the new Licence Manager be used to license previous 9.X versions of ArcGIS Desktop?

A. Yes. You can use FLEXnet 11.4 to licence any 9.x versions ArcGIS Desktop.

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Q. Will the new Licence Manager work on Microsoft Vista?

A. Yes. FLEXnet 11.4 is fully supported on Microsoft Vista.

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Q. Having a remote desktop connection to my licence server broke my Licence Manager at 9.2. Has this bug been fixed?

A. Yes. You can Remote Desktop to a licence server running FLEXnet 11.4.

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Q. Can I install the new Licence Manager and an 8.x Licence Manager on the same machine?

A. Yes. FLEXnet 11.4 and an 8.x License Manager can be installed on the same machine.

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Q. Will the new Licence Manager support the borrowing of licences?

A. No. Although FLEXnet 11.4 has a borrow tab ESRI do not support this function.

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